01. Introduction
At AlloIPTV ("we", "our", or "us"), we are committed to safeguarding the privacy of our users. This Privacy Policy details the types of information we collect when you visit our website or use our IPTV subscription services, and explains your rights regarding that information.
By using our website and services, you consent to the data practices described in this policy.
02. Information We Collect
We collect minimal data necessary to provide you with our services. This includes:
Personal Information
Name and email address provided during the checkout or support process to deliver subscription details.
Payment Data
We do not store full credit card details. Payments are processed via secure third-party gateways (Stripe, Crypto).
Usage Data
IP address, browser type, and device information to optimize stream compatibility and troubleshoot issues.
Support Communication
Records of chats or emails sent to our support team for customer service purposes.
03. How We Use Data
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1
Service Fulfillment
To process transactions and send you login credentials (M3U links, Xtream codes) required to access the service.
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2
Customer Support
To respond to your inquiries, troubleshoot technical issues like buffering, and assist with setup.
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3
Service Improvement
To monitor server load and performance to ensure stability during peak viewing times.
04. Data Protection
We implement a variety of security measures to maintain the safety of your personal information.
SSL Encryption
All data transmitted via Secure Socket Layer (SSL) technology.
Strict Access
Only authorized personnel have access to personal information.
06. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
07. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below.